How can I pay?
You can pay for our products using a major credit or debit card (Visa, MasterCard, American Express).
Can I return items?
We hope that you love your Eef & Ini products. But, if you are not happy with your purchase we will happily refund or exchange it. Please send it back to us within 14 days in the original packaging, along with proof of purchase. We will refund you the purchase price. We just ask that you pay the cost of shipping the goods back to us.
Can you gift wrap my purchase?
Absolutely! All purchases are wrapped in soft tissue and securely packaged before they are sent out to you.
But, if this is a gift, we will send you a beautifully giftwrapped present, complete with gift tag. Check the gift wrapping box at check out and tell us what you'd like on the card in the box below and we'll do the rest. We can then send the gift to you, or straight to the lucky baby!
How long does delivery take?
Your order will usually be dispatched within 2 business days.
- New Zealand orders are usually delivered within 2-3 working days.
- Australian, US and UK orders are usually delivered within 2 weeks.
- Other International orders are usually delivered within 2 weeks (however, they can take up to 5 weeks, depending upon where you are and customs processing).
We are not able to send items to PO boxes, so please provide a physical address.
How much does shipping cost?
Shipping costs are calculated based upon the number and type of products in your cart. Shipping costs will be displayed when you select your country at the check out.
Do you ship internationally?
Yes. We deliver to almost every country.
Is my order tracked?
To keep the cost to you low, we send all our international orders by NZ Post Airmail. Unfortunately, this is an untracked service. If you would like to have your order tracked, please email email@example.com and we can give you a quote for a shipping upgrade.
Are your products safe for sensitive skin?
Our fabrics won’t harm delicate skin. We print on high quality natural fabrics and we print all our fabrics using environmentally friendly inks.
Contact us if you have any further questions. We'd love to hear from you.